Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our platform:

• Account information (name, email, phone number)
• Order and shipping information (delivery address, purchase history)
• Payment data — processed and secured by our payment partners; we do not store card details
• Device and usage data (browser type, IP address, pages visited) for analytics

2. How We Use Your Information

We use collected information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer support requests
• Improve platform performance and user experience
• Comply with legal obligations

3. Information Sharing

When you place an order with a merchant on IGCart, we share the necessary fulfillment data (such as your shipping address and order details) with that specific merchant. We do not sell your personal data to third parties.

We may share data with:

• Payment processors (e.g., Razorpay) to complete transactions
• Logistics/shipping providers for order delivery
• Law enforcement if required by applicable law

4. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure database storage, and restricted access controls to protect your personal information. However, no system is 100% secure, and we encourage you to use strong, unique passwords.

5. Cookies

We use essential cookies to maintain your session and authenticate your account. We may use analytics cookies to understand platform usage patterns. You can configure your browser to refuse cookies, though this may impact some features.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Request a portable copy of your data

To exercise any of these rights, please contact us through the merchant's storefront you interacted with.

7. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the date above. We encourage you to review this policy regularly.